Expert Interview Service

You can fill the Expert Map Directory yourself, or let your experts fill in their own profiles. You also have the possibility to use our "Expert Interview Service." Our knowledge management consultants will interview your experts to provide you with all the necessary data to populate the directory with a simple import solution.

Our consultants are experts in Knowledge Management. Over the last 20 years, we have developped the perfect methodology to interview experts and get to the core of their expertise. Our service will help you make the most of the platform by providing an in-depth conversation with your expert and help them realise the extent of their knowledge and how to communicate it to their peers.
In order to make the most out of the platform, a uniform input is required when creating the experts' profiles. Once the interview is done and our consultants obtained the analysis of your expert's experience, we will format the results and provide you with a file easy to import in your Expert Map Directory.

The Expert Map Directory's potential resides in its ability to easily create Communities of Practice (CoP). CoPs are defined by Etienne Wenger as such: “Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly” (Wenger circa 2007). In the context of a business, we implement CoPs to increase the number of resources and expertises available to an individual at any given time. It is thus the logical follow-through to the Expert Map Directory: after creating the platform, we create groups around it to encourage people in using the platform and collaborating together.

Our proven SUCOPRA method has led dozens of CoP projects to success and can get yours to succeed as well. Get in touch to learn more about SUCOPRA and our KM methods.